FREQUENTLY ASKED QUESTIONS

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EXCHANGES/REFUNDS POLICY

Due to the fragile nature of my designs, there are no refunds or exchanges on purchased art. Please refer to my shop policies for more information.

HOW DO I HANG MY TAPESTRY?

All of my designs are very easy to hang and care for. Detailed hanging instructions and hardware are included with all orders. To preserve the quality of your tapestry and prevent fading it is best to avoid hanging in bright sunlight.

WILL THE TAPESTRY LEAVE MARKS ON MY WALL?

I have hung hundreds of hand dyed tapestries on white walls and never had an issue with dye transfer. To be safe and to preserve your tapestry I do not recommend touching or getting the tapestry wet.

HOW DO I CLEAN MY TAPESTRY?

To clean your tapestry simply remove it from the wall and gently give it a side to side shake to remove any dust particles. The wood can be dusted with a dry duster. Do not get the tapestry wet, this could cause the dye to bleed.

WHERE AND HOW DO YOU SHIP?

Detailed shipping info can be found here. Ready-to-ship items will ship from California within 1-3 business days using USPS. Delivery time is generally 2-5 business days. Tracking info will be emailed to you. FedEx is available upon request. Please contact me for international shipping quotes.

THE TAPESTRY I WANTED IS "SOLD OUT"…

Each tapestry is one of a kind, therefore it is impossible to completely replicate. Once it is sold, it is gone for good but in some cases a similar piece can be made-to-order. Please contact me with your request and include photos or links to the specific design you have in mind. Want a tapestry sooner?

New designs are released each month so be sure to Subscribe to my newsletter to find out when or follow me on Instagram for the most recent news and updates.

DO YOU ACCEPT COMMISSIONS?

Yes! I love working with my clients to create something unique and special! I can accommodate a large variety of sizes, colors and styles. More info can be found here!

WHAT SIZE TAPESTRIES DO YOU OFFER?

Sizing is width (widest point, which is usually the wood) verses height. My general sizing is as follows:

Extra Small: 24”x26”

Small: 36”x32”

Medium: 48”x32”

Large: 60”x34”

Extra Large: 72 x 34”

WHAT MATERIALS DO YOU USE?

Kelsey has spent countless hours turned days finding the highest quality materials. To wood is locally sourced. The soft fiber strands are 100% pure wool, ethically sourced from shepherds that DO NOT practice mulesing or other questionable practices.

HOW LONG DOES IT TAKE TO MAKE A TAPESTRY?

My pieces require a great deal of time and care to make. Time spent depends on the size, style, and detail. The first step is to select the wood dowels, planks, and frames to be used, the wood is cut to size, sanded, then sealed. Each strand of yarn is also cut by hand to the appropriate length. Next I carefully align the fiber strands and attach them to the wood one by one. Details and quality are a priority so I go back and reinforce the knots. Now the fiber “canvas” is ready and the dye process begins. The dye process alone can take hours, days, weeks, or even months! Once a piece has dried, the ends are trimmed and touched up to assure every detail is precise!

PRICING

Each handmade product is priced individually based on size, style, and detail. Technical dye patterns require the most amount of time and pricing reflects this.

DO YOU OFFER WHOLESALE?

I work with a select number of retailers. Please check my Stockist to see where you can find my designs in person. Are you interested in carrying Inspire By Kelsey Fiber Art in your store? Please contact me and let me know a little about your business!

DO YOU OFFER A DESIGNER/INFLUENCER DISCOUNT OR TRADE?

Yes! If you are a designer or influencer, please contact me with your credentials. I offer 15% off to qualified professionals. Collaborations are possible on a case by case bases.